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Paracel's Management System has been modeled after and standardized through the adoption of ISO/IEC 17025 Standard. Laboratories meeting the requirements of this Standard comply, for testing activities, with the relevant requirements of the ISO 9000 Series of Standards, including those of the model described in ISO 9002 when they are acting as suppliers producing test results. Paracel is accredited to the ISO/IEC 17025 Standard for specific testing identified on each laboratory’s Scope of Accreditation by CALA.

The management and staff of Paracel are committed to professional practice, quality of its service and compliance with the quality objectives of ISO/IEC 17025.

The objective of ISO accreditation is to ensure client satisfaction through quality of products and services while reducing costs. Total quality management involves all the people in the organization. At Paracel, each individual participates in the development, implementation, monitoring and refining of all programs that drive our operations. Monitoring and refining quality programs and objectives form the basis of Continuous Improvement which is the emphasis of Total Quality Management.

The efficacy of each program is reviewed annually by the following:

  • Employee Policies and Programs
  • Marketing and Business Development Program- Customer Satisfaction
  • QA/QC Program- Methods, QC, Instrumentation
  • Health & Safety Program
  • Maintenance Program
  • Waste Management Program
  • Training Programs

These programs are supported by a series of policies, standard operating procedures, compliance and audit logs, and reference documents, all comprising Paracel’s Quality System.