Service Team

Paracel recognizes that exceptional client service is an integral part of sustainable business success. The management and laboratory staff are committed to providing the most cost-competitive quality analytical services, turnaround times, and client support in the business. Our Service Team is comprised of technical experts who are always accessible to assist you with any issue you encounter.

Chemistry Laboratory: 

Mr. Dale Robertson has over fifteen years experience in environmental chemistry and is Paracel’s Environmental Laboratory Director. He has overall responsibility of the daily operations of the laboratory involving both administrative and production management. Mr. Robertson has an extensive background in analytical measuring systems, test method validation, QC protocols, and information technologies.

Mr. Mark Foto obtained his M.Sc. in Chemistry with a specialization in Environmental and Chemical Toxicology at Carleton University. Upon completion of his graduate studies Mr. Foto joined the team at Paracel where he has over 5 years experience in environmental chemistry. Currently, he holds the position of Lab Manager, Environmental, and is responsible for production management, reporting, client requests as well as technical supervision of all Environmental staff. He also has extensive bio-analytical knowledge involving endotoxins and 1,3-β-glucans.

Ms. Janet Tessier has her B. Sc. in Biology and a diploma in Animal Health Technology.  Ms. Tessier is Paracel's QA/QC Officer and Health & Safety Officer and has seven years experience as a Quality manager in an analytical laboratory.  In this capacity, Ms. Tessier is responsible for the overall design and implementation of Paracel’s Quality System and laboratory QA/QC including the authorization of all edits, deletions, and additions to quality system documentation.   Ms. Tessier routinely performs internal quality system and health & safety audits for the laboratory to ensure that all analytical testing is performed in accordance with ISO/IEC 17025 requirements.

Microbiology Laboratory: 

Mrs. Heather McGregor has over fifteen years experience in environmental microbiology and is Paracel’s Microbiology Laboratory Director. Mrs. McGregor has worked at Agriculture Canada in fungal identifications for four years under the direct guidance of Dr. David Miller and Dr. Keith Seifert as well as having extensive experience and training in fungal identification and microbiology. Her responsibilities include the daily operations within Paracel’s microbiology laboratory including both administrative and production management.  

Client Service and Business Development:

Mr. Dan Barton is a Registered Environmental Chemist (Chartered Chemist) with the Ontario Association of the Chemical Profession of Ontario (ACPO), and has over twenty six years experience in analytical chemistry and environmental consulting.  He is very familiar with federal, provincial and municipal regulations and guidelines and how they are applied to sampling and analytical programs.  Mr. Barton also provides Sales and Technical support to the Service Team, staff of Paracel and our clients as well as acting in an advisory role to our corporate Quality Management System and Joint Health & Safety Committee.

Ms. Rachel Jones is an Environmental Technologist and has eight years of experience in the environmental laboratory sector. Ms. Jones is the Client Services Manager for Paracel and also manages the Sarnia depot of Paracel Laboratories. Her main focus is servicing the clients of Southwestern Ontario as well as management and continuous improvement of the Client Services program for Paracel.

Mr. Shawn Howard has over eight years of experience in the environmental laboratory industry. He has a working knowledge of federal, provincial and municipal regulations. Mr. Howard holds the position of Business Development for Eastern Ontario. His main focus is to maintain and develop Paracel's market share in eastern Ontario.

Mr. Tyler Sheridan has over three years experience in the environmental laboratory industry.  He has experience with provincial and municipal regulations as well as environmental site assessments.  Mr. Sheridan holds the position of Business Development for the Kingston area, including the surrounding 401 corridor from Trenton to Conrwall.  His responsibilities include managing the Kingston depot and developing Paracel's market share within his designated area.